Director, MTS/Allstream Retail Planning & Development.
Why do you continue to hit on, and harass, the five to six hundred customers in the Morden area who, do not wish or intend to pay your silly punitive $1.50 service charge? Are you not receiving full payment from them now? Has your Buffalo public relations section run roughshod over the entire MTS/Allstream operation? You would think by now, you would have come to realize it has been nothing but a total failure. Banks also have service charges, but we have the option of using alternative banks. No such luck with land based phone service in this area. You snuffed that out by buying up Valley Cable. Sending out monthly harassment notices to customers, at approximately $300.00 a month to recover $900.00 worth of illegitimate service charges, would seem absurd to a majority of business service providers. What do you hope to gain by employing these draconian tactics?
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