Saturday 1 September 2007

Fuhgeddaboutit!



On Saturday, August 19th, MTS Allstream ran an advertisement in a daily paper for a Corporate Communications Coordinator.
They will definitely need one, to manage the bungling tactics they have used to apply an extra $1.50 surcharge to pay your telephone bill. This surcharge is to force you to pre-authorize the payment of your telephone bill, or charge it to VISA or MasterCard. Of course, no cost is incurred by MTSAllstream in using VISA and MasterCard is there? What nonsense.
The whole issue of privatizing MTS was to give Manitobans better service through competition. So where is it? This was merely a political dream not a reality issue. Outside of cell phones, there are no alternate telephone and internet services to be had beyond the perimeter. So all those who do not have the internet, chequing accounts, or credit cards, cannot obtain an alternate service. In fact, MTSAllstream with its purchase of Pembina Valley Cable, has snuffed out any alternate services, and in fact, cannot or does not wish to, offer its bundle packages that are available in most of Winnipeg. What a petty, punitive, hostile, way to treat captive customers.
Could they not entice these remaining customers by perhaps offering one of their Calling Features free for a year?
MTSAllstream's name should be changed to "MTS Allscream". And if we do scream, they’ll back off. We should not relent until every MTS Buffalo is bagged. Then you can say as they do, Fuhgeddaboutit.

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